Viewer app
The viewer app is currently available for Android and iOS devices. Ask your attendees to download the app and connect to an ongoing or scheduled session with the join key that was displayed on the instruction slide or sent via an email.
Register and join a session using the Join key
- Open the TrainerCentral Learner app.
- Swipe through the tour for an overview of how the app works, then tap Start.
- Enter the Join Key that was shared to you and tap the tick box.
If it's an ongoing session, they will be connected to it directly. If it's a session scheduled for later, they'll receive an email with a join link for the scheduled date and time. From there, they can click Join the session. For all scheduled sessions, a reminder email can be sent to attendees before the session.
View completed slides
Your attendees can view the current slide and any that preceded it. No need to repeat yourself for latecomers; they'll be able to catch up on what they missed.
Start a chat
Chat is only available for remote sessions. Your attendees can interact among themselves and with you during the session with the Chat feature. Click the Chat tab in the bottom-right corner of the screen, to write a text and press Send. In the Chat section, you'll see the chat conversation, along with the attendee's name and the time at which the message was sent.
Share your audio/video
Your attendees can request to share their audio/video to the entire class and once you approve this request, they will be able to interact with the entire class.
Ask questions
Now even shy attendees can ask questions. To pose a question, they need to select the Question tab from the bottom-left corner of the screen and enter their question(+) in the text box and press enter. Questions can be upvoted or downvoted by other attendees.You will be notified about questions as soon as they're sent.
You can choose to answer immediately (projecting them to your attendees) or save them for later. When the question is projected, the question status changes to Answered.
You can view questions based on filters such as all questions, asked by me, answered, and unanswered. Sort questions based on vote and time.
In remote sessions, you will have the option to reply privately or publicly to attendees by text.
Answer polls
Evaluate attendees' knowledge during the session. Start a poll and request attendees to answer them. Attendees will see a poll pop-up or a notification on the Poll tab. They can answer instantly or later by clicking on the particular poll question from the Polls tab.
All polls answered by attendees will move from the Unanswered tab to the Answered tab. When the poll results are projected it changes to "Published". If an attendee submits a reply, a pop-up stating "Poll submitted successfully" will be shown.
Provide rating and feedback
After you finish the session, attendees will see a Rating window asking them to rate the session (out of five stars) and provide feedback (collective response) about your performance. Once they're done, they will receive a customized thank you message.
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