Recent Topics
TrainerCentral at EdTech World Forum 2026 in London, UK
Hello everyone! We're excited to be at EdTech World Forum 2026, the go-to destination for cutting-edge education technology! Join us on May 12 and 13, 2026, at the Kensington Conference and Events Centre in London, UK. This two-day event will involve
Grouping or Tagging Users
Dear Trainer Central Team, I have a feature request for managing users in trainer central. It would be great to devolpe a possibility to filter or group users, so that you get more overview when rolling out trainings and can maintain users better. In
Ask the Experts: Online Q&A discussion with TrainerCentral product experts
Welcome to TrainerCentral’s first Ask the Experts session! Ask the experts is a live text-based forum session where our product experts will answer all of your questions in a live Q&A session. Whether you’ve been with TrainerCentral for a while or you’re
Spotlight #24: Craft a consistent brand experience for a better learning journey
Hello trainers, This month's spotlight feature is Learner View Customization. A learner lands on your website and instantly connects with your brand. The design is polished, the messaging is clear, and everything feels thoughtfully built. They decide
New features: Reporting, custom field encryption, and badges
Hello Trainers, We’re excited to introduce new features to help you organize learner data better, strengthen security at a granular level, and motivate learners with visually engaging rewards. Customize reports for better insights As your academy grows,
Improved user experience with the enhanced rich-text editor
Hello everyone, We’ve made some exciting updates to the rich-text editor to improve the readability and formatting capabilities of your content and give you greater control over how your content appears. These improvements are designed to help you create
Tip #21: Increase course enrollments with hour-based access
Hello trainers, Have you ever wondered why there are no buyers for your course, even though it’s packed with valuable insights? It certainly has nothing to do with the quality of your content. Instead, learners may not fully understand what your course
Unlock the power of our new website builder to enhance your online presence
Hello trainers, You've probably created numerous high-quality courses and sessions in TrainerCentral to support your learners’ seamless learning journey. While course creation is easy, selling and marketing them can sometimes become a major challenge.
Introducing the built-in screen recorder in TrainerCentral
Hello trainers, At TrainerCentral, we always strive to provide trainers with a smooth user experience. However, sometimes you may require assistance from our support team to proceed further. To address this, we’ve launched our own built-in Screen Recorder
Spotlight #23: Boost learner credibility with verifiable certificates
Hello trainers, As a trainer, you issue certificates to motivate learners and recognize their contributions. However, it will truly add value only when learners can leverage them to attract potential opportunities. This means your certificates should
#Spotlight 22: Keep learner data safe with password-protected files
Hello Trainers, TrainerCentral offers several features to ensure data privacy and security within the platform. But how do you protect data when a file is exported and shared with an external entity? Welcome to TrainerCentral’s Spotlight Post series.
Join our free webinar Streamline and automate: TrainerCentral integration strategies uncovered
Hello everyone, Join our free webinar Streamline and automate: TrainerCentral integration strategies uncovered. 🎤 Speaker: Joseph Jenifer, Head of Customer Success In this webinar, our Head of Customer Success, Joseph Jenifer, will talk about how to:
Tip #20: Deliver a personalized experience with pre-filled forms
Hello everyone, As a trainer, you always strive to understand how well your learners grasp each lesson. You can embed the form as part of the lesson material to collect learners’ feedback. To make this process smoother, you can use a pre-populated form,
Google Ads Sales Atribution
Hi TC Team, How can we attribute Google Ad clicks to sales of our courses? It seems that as soon as someone clicks to buy a course any URL which contains "clientapp" drops UTM parameters. I have also noticed that Google Tag Manager scripts installed on
Custom Checkout Thank You Page
It would be great if we can specify a custom thank you page on course settings, to be displayed after successful checkout. This is a great way to get people excited about what they just purchased with an intro video and related content. Thanks for considering
Spotlight 21: A streamlined approach to reviewing and grading assignments
Hello everyone, As a trainer, a robust review and grading process helps you connect with learners, identify learning gaps, and provide personalized feedback. Welcome to the TrainerCentral Spotlight series! In this post, we’ll walk you through the assignment
Webinar: Join our free webinar on how an Indian online training business can be built on TrainerCentral
Hello everyone, Join our free webinar on how an Indian online training business can be built on TrainerCentral. 🎤 Speaker: Shreyasee Ghosh, Product Marketer In this session, we'll give you a comprehensive guide to build a successful online training business
Revised GST slab rates
Hello everyone, The Government of India has announced changes to GST (Goods and Services Tax) rates to simplify the current tax structure. If you’ve already configured the old GST rates in your academy, it’s time to update them now to stay compliant.
TrainerCentral at Hospitality Tech Expo 2025 in London, UK
Hello everyone! We’re excited to be at Hospitality Tech Expo 2025, the go-to destination for cutting-edge hospitality technology! Join us on September 30 and October 1, 2025, at the Excel London, in London, UK. This two-day event will bring 200+ industry
Webinar: Begin your journey with TrainerCentral!
Hello everyone, Join our free instructional webinar on how to set up and sell your course business with TrainerCentral with live Q&A. 🎤 Speaker: Albert Bush, Solution Engineer In this session, we'll give you a comprehensive introduction to TrainerCentral
Spotlight #20: Help learners quickly navigate content using video chapters
Hello everyone, As a trainer, you strive to provide materials that enhance learners' knowledge. However, learners may occasionally miss key concepts in video content because of challenges in navigating to the relevant sections. How can you address this
Add the count of handouts on lesson pages
When viewing and updating lessons, I've noticed that I cannot see if there are handouts saved to the lesson without clicking on the Handouts tab. It would be helpful if the Handouts tab showed the count of items.
Please add support for TXT and ZIP files
I have a requirement to add a .txt file as a handout download for my course but I see it's not supported. I thought that maybe it would be possible to add it as .zip but I see that is not supported either. Please consider adding these file formats as
Default Academy Font and Size
Hi team, While creating a course today I noticed that I always adjust the default font size to 12. It would be great if these was a setting where I could make this a default. If you think about the amount of times I have to do this... for every lesson
TrainerCentral's October 2023 updates and roadmap
Hello all! We're thrilled to introduce a host of dynamic enhancements designed to elevate TrainerCentral's capabilities and user-friendliness. Our commitment to delivering a top-notch learning experience remains unwavering, and these improvements are
Spotlight #19: Leverage Spotlight mode in live sessions for focused discussions
Hello everyone, Imagine you're hosting a session with multiple trainers. During the session, attendees find it difficult to follow trainers because the main video feed keeps switching when different people speak. The constant switching creates an unpleasant
Share editable files natively as handouts both course and live session contexts
We provide training to entrepreneurs and as part of that training, share materials (editable materials) that they can use to work on their business, like excel, word, and powerpoint files. However, we can't use the TrainerCentral library to manage some
Spotlight 18#: Foster productive sessions with survey insights
Hello everyone, As a trainer, you constantly strive to evaluate the effectiveness of your sessions. Analyzing attendees' feedback is a key way to measure their impact. These insights help you create the best possible learning experience for your attendees.
Test Questions that are excluded from the grade
I want to add some essay style questions that are not part of the grade. For example, I might want to say - "With what you have learned up to this point, how do you plan to apply it to your business?" or "What are 3 goals you are going to personally set
Tip #19: Create purpose-based email addresses to maintain a professional and structured approach
Hello everyone, As a trainer, email communication plays a vital role in building strong and positive relationships with learners. While using individual email addresses can create a more personal connection, communicating through dedicated purpose-based
Enable multi-factor authentication to secure your learners' accounts
Hello everyone, Are you worried about protecting your learners' accounts from identity theft and data loss? Well, we've got you covered! We now provide multi-factor authentication for their accounts. What is multi-factor authentication? A mere password
Explore our new TrainerCentral mobile app with enhanced capabilties
Hello all, We’re excited to announce a new version of the TrainerCentral Learner mobile app. With this app, bridging the gap between you and your learners has never been more effortless. The app is now available for both Android and iPhone users, allowing
About the playback speed of videos
Is it possible for learners to change the playback speed of the videos set in the course to any desired speed? (1.5x, 2x, etc.)
Tip #18: Issue course completion certificates to learners based on their test grades
Hello everyone, As a trainer, you evaluate your learners by providing multiple assessments to gauge their understanding of the subject. Imagine creating a course with multi-level assessments to assess their progress. You want to carefully review these
Accept and Managing Cookies popup
Hi TrainerCentral websites I assume are using cookies underneath. Currently, most modern websites have the popup where users can accept cookies etc and their usage. Is there a way currently in trainercentral to do that?
Spotlight 17#: Streamline your course creation with efficient lesson settings
Hello everyone, Welcome to the TrainerCentral spotlight series. We offer numerous features in lesson settings to streamline your course creation, boost sales, and enhance engagement. In today’s spotlight, we'll discuss them in detail. Set lesson to draft
Highlights of the 2024 Feature Releases
Hello everyone, Check out the recap of the key feature releases in TrainerCentral during 2024.
Specific E-Mail Notification for Admins
Hi We are five Admins and it's not comfortable that all of are getting every day a bunch of E-Mails when a student buys a course or register or join. All those many E-Mails should not go to all of our Admins. There is no sense at all. When will it be
Ideas for improvement
We have been using Trainer Central for two years now. We have built an academy with numerous courses and a couple of hundred students. I decided to simply share my thoughts on what is missing in this service, perhaps you will find it interesting. Evergreen
Uploading course using SCORM file
I am new Trainer Central and course development as a whole. My course is course is currently being designed by an instructional designer. My questions is, they can deliver it in SCORM format. Does TrainerCentral have the capability to upload a SCORM file?