Add a virtual waiting room

Add a virtual waiting room

A waiting room allows trainers to control attendees' entry into a session. Trainers can hold attendees in a waiting room for some time before admitting them to the session. As a trainer, you can allow everyone in at once, or individually. This can be done before launching the session or after the session is launched.

After launching the session

  1. Click the Settings tab in the bottom-left side of the pane. The Settings window will be opened and the General tab will be selected by default.
  2. Select the Add a virtual waiting room to this session option under Settings.



The attendees will be held in the waiting room until the trainer lets them into the session.

Moving an active attendee to the waiting room

To move an active attendee who is already present in the session before the waiting room setting was enabled, follow these steps
  1. Click the People tab in the top-left corner of the screen. By default, the Currently active tab under the Attendees tab will be selected. Here, the list of attendees will be displayed. 
  2. Click the   icon next to an attendee and select Move to waiting room. 
Now the active attendee will be moved to the waiting room.

Moving attendees from the waiting room to the session

An alert message will be displayed on the trainer's screen indicating that an attendee has requested to join the session. Click Allow to admit them into the session.

Viewing attendees in the waiting room  

  1. Click the People tab in the left pane.
  2. The attendees in the waiting room will be listed under the "In waiting room" section.
  3. You can either allow them into the session or deny  them entry from here.

Admitting all of the attendees in the waiting room into the session at once  

  1. Click the People tab in the left pane.

  2. The attendees in the waiting room will be listed under the "In waiting room" section.

  3. Click Allow all (this will be displayed only when there is more than one attendee in the waiting room) next to the In waiting room section. This will admit all the attendees in the waiting room into the session at once.


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