Customize branding for email notifications

A professional email address with a business name boosts the credibility and impact of your training organization. This leads to more people paying attention to your training emails, trusting your business, and reacting faster to the emails you send. TrainerCentral allows you to choose your preferred email address that represent your company's brand, and use it for sending out all your training emails to all learners. 

Choose a primary contact for your training organization

A primary contact address is used for all email communications sent on behalf of your training organization or account portal. This includes emails such as session invitations sent from the trainer, and queries received from the participants. 

 

To choose a primary contact:

1. Click the Email tab on the left and select Contact Settings.

2. Click Change email address beside the chosen email address and choose one from the list of all trainer's email addresses available in your account portal.  Also if the preferred email address is not listed here, you can add one by following the steps below. 

To add a new email address

1. Click on Add New Contact and enter the name and email address and click on Invite. 

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2. Open the verification email that you receive to confirm and once the email address has been verified, set the chosen email address as your primary contact by clicking on Change email address and select Set as Default. 

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