Authenticate email domain in TrainerCentral

Authenticate email domain in TrainerCentral

Domain Authentication is a mechanism that verifies the email from the point of its origin by validating the email sender. It checks emails to rule out any possibility of spamming or spoofing thereby protecting the sender's good reputation. Authenticating your domain allows for smooth transfer of emails through spam filters and into your recipient's inbox.

Domain authentication methods

SPF

This method allows you to specify the mail servers (IP addresses) which can send emails on your behalf. This can be done by publishing the TXT record in your domain's DNS settings. 

DKIM

This is a more advanced method used widely by email service providers. It allows the senders to authenticate their campaigns by including a digital signature in the email header. This can be done by publishing the TXT record in your domain's DNS settings. 

Domain Authentication Steps

Authenticating your domain in TrainerCentral is a simple four step process:
  1. Add a sender domain to your TrainerCentral account.
  2. To authenticate your domain, Copy SPF and DKIM record values from TrainerCentral.
  3. Go to your domain hosting website's Settings page to Setup SPF and DKIM records for your domain. Paste the copied record values and Publish them to the DNS servers.
  4. After your records are published, go to your TrainerCentral account and verify your domain.

          

Step 1

Add a sender domain
  1. After logging in to TrainerCentral, click on Settings from the left pane and select the Domain Authentication tab .


2. Select Add email domain and enter the domain address that you've added in your Email contact tab.   
     

Step 2

Copy SPF and DKIM record values from TrainerCentral
  1. Once your preferred email domain has been added, click on Verify under the SPF/DKIM columns.



  2. In the pop-up modal, click Copy button next to the text records.
SPF



DKIM records: 




Warning: If the host name shown above doesn't work, kindly refer to the instructions shared by your DNS provider. For example, certain DNS providers instruct you to add only until 1522905413783_domainkey (without including the domain 'gmail.com') - please refer to these instructions carefully for the DKIM records to be configured successfully. 

Step 3

Setup SPF and DKIM records for your domain
  1. Go to your domain hosting website from where you have purchased your domain (GoDaddy.com, Cloudflare, BlueHost,etc). To learn how to setup TXT records for your domain, click here
  2. Paste the TXT record values copied from your TrainerCentral account in your domain's DNS settings. Click Publish.
  3. If the SPF record already exists in your domain's DNS settings, please add include:zcsend.net to the record and click Publish.
Note: DNS setup usually updates within 24-48 hours. Your sender domain will be verified only after the update is complete.

Step 4

Verify your domain

After the SPF and DKIM records for your domain have been published on the DNS servers, follow the steps given below to verify your domain:
Click Verify to get your domain verified. 



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