Video Preview Issue in India Date Centers
Update: We’re currently experiencing an issue with our media servers in India Date Centers that may affect video previews in TrainerCentral both for trainers and the learners. Our team is actively working to resolve it, and we expect the issue to be fixed
Formatting Styles / Improved formatting options for course creation
Hi there, We've been using TrainerCentral for about a month now. We've been noticing some issues with formatting when content (in the content editor) is published to the final course version. - Fonts from the content editor don't always pull through to
Specific E-Mail Notification for Admins
Hi We are five Admins and it's not comfortable that all of are getting every day a bunch of E-Mails when a student buys a course or register or join. All those many E-Mails should not go to all of our Admins. There is no sense at all. When will it be
Launching a Test - Live Workshop
How do I launch a test after the live workshop has ended? Is that possible?
Multiple Choice Tests global Library
Hello We have many courses and each course needs to be assigned to specific multiple choice test questions. For this, we need a centralized test question library where it's possible to assign test questions into courses. At the moment, we have so many
Lessons: PDF display
Hi! I've encountered the following problems when viewing a PDF file in a lesson: The toolbar menu is enormous - to the extent that a learner won't see much of the PDF content at once. Would it be possible to trim the space indicated by the red arrow?
How can I delete a learner from the web portal?
Hello, I created a learner account to test a new course I am working on. Now I want to delete this user but I can't figure out how to delete it. Thanks & Regards, Romain
Lessons: Images
Hi! This might be more of an idea than a problem, but it is a critical feature which is currently missing: Learners are currently unable to open and zoom images in course lessons (see video attachment of feature in Zoho Learn for reference) Please can
Order of courses displayed.
I know you can change the style of a number of courses displayed however is there a way to change the order in which they show up. I have a free promo course that keeps showing up as the #1 and I want to change the order.
Paramétrage langue du site vitrine
Bonjour. Impossible de modifier la langue sur le site. Il est en anglais par défaut et pas de liste déroulante proposée.
Issue with Live Workshop Recordings - Black screen on screen-share of documents
Hello, I noticed that my Live Workshop recordings were not always capturing my screen share properly. When I shared a document during the recording the screen would show up blank like below or would sometimes show my document but it would have a green
Course Specific Emails
With any course, there is going to emails that are specific to that course that the learners must receive....especially upon enrollment! This is also critical if you are dripping content because you want to send them lesson specific information to they
Announcements
TrainerCentral at EdTech World Forum 2026 in London, UK
Hello everyone! We're excited to be at EdTech World Forum 2026, the go-to destination for cutting-edge education technology! Join us on May 12 and 13, 2026, at the Kensington Conference and Events Centre in London, UK. This two-day event will involve
Ask the Experts: Online Q&A discussion with TrainerCentral product experts
Welcome to TrainerCentral’s first Ask the Experts session! Ask the experts is a live text-based forum session where our product experts will answer all of your questions in a live Q&A session. Whether you’ve been with TrainerCentral for a while or you’re
New features: Reporting, custom field encryption, and badges
Hello Trainers, We’re excited to introduce new features to help you organize learner data better, strengthen security at a granular level, and motivate learners with visually engaging rewards. Customize reports for better insights As your academy grows,
Improved user experience with the enhanced rich-text editor
Hello everyone, We’ve made some exciting updates to the rich-text editor to improve the readability and formatting capabilities of your content and give you greater control over how your content appears. These improvements are designed to help you create
Unlock the power of our new website builder to enhance your online presence
Hello trainers, You've probably created numerous high-quality courses and sessions in TrainerCentral to support your learners’ seamless learning journey. While course creation is easy, selling and marketing them can sometimes become a major challenge.