• Test Questions that are excluded from the grade

    I want to add some essay style questions that are not part of the grade. For example, I might want to say - "With what you have learned up to this point, how do you plan to apply it to your business?" or "What are 3 goals you are going to personally set

  • About the playback speed of videos

    Is it possible for learners to change the playback speed of the videos set in the course to any desired speed? (1.5x, 2x, etc.)

  • Accept and Managing Cookies popup

    Hi TrainerCentral websites I assume are using cookies underneath. Currently, most modern websites have the popup where users can accept cookies etc and their usage. Is there a way currently in trainercentral to do that?

  • Ideas for improvement

    We have been using Trainer Central for two years now. We have built an academy with numerous courses and a couple of hundred students. I decided to simply share my thoughts on what is missing in this service, perhaps you will find it interesting. Evergreen

  • Uploading course using SCORM file

    I am new Trainer Central and course development as a whole. My course is course is currently being designed by an instructional designer. My questions is, they can deliver it in SCORM format. Does TrainerCentral have the capability to upload a SCORM file?

  • Limit Downloads within Lessons

    Is there a way to limit the amount of downloads a learner can download within a specific time period? What I'm trying to prevent is a learned paying for a subscription and downloading all the resources then unsubscribing.

  • Integrate Zoho eCommerce and Trainer Central

    I'd like to create a bundle where a customer buys a course in Trainer Central and also gets sent a physical product from Zoho eCommerce. Is there a way to do that? Or possibly in reverse? Buy a product in Zoho eCommerce and then get added to a cours

  • Test Question Types

    Hello! I know that during Live Lessons, trainers have the option of creating polls and participants can respond by entering text in a textbox. Can this feature also be added to test questions? There is no option currently for test questions in live lessons

  • Order Test Questions

    I am creating a test and I just added a question at the very end that I actually want to be the first question. Is there a way to reorder questions? Also it would be great it you could duplicated questions. I have to use the test for a evaluation and

  • Why when you add an embed link as a material item you can't edit the details

    If I choose to add a Vimeo video to be played in my lesson as a Material item, it seems that I am unable to edit the values set. In fact, you can't even see what they are to confirm exactly which video is loaded. Have I missed something? Why would we

  • Tip #10: Leveraging TrainerCentral assignments for boosting learner engagement

    Hello everyone Welcome to another "Tips and Tricks" post from TrainerCentral. Today we'll take a deep dive into TrainerCentral Assignments and learn how it can help you boost your learners' engagement in your online course. Assignments are a powerful

  • Screen Lock During Exam

    It would be extremely helpful that no one would be able to change screens while taking and exam or quiz... Dr. Soto

  • What is the IP Address of my hosting account?

    To add a sub domain CNAME, it is asking the IP Address of the hosting account. Since my site is being hosted by TC, where do i find this hosting IP address?

  • Inline images

    Hi Brainstrust, I am pasting inline images that are screenshots. When I click Save, they remain, I have then left.  Later on, I noticed that the inline images (pasted from the clipboard) are now gone completely. It is as if the only images you can put

  • How does a learner download the lesson material

    We are told that if set, the material relating to a lesson can be downloaded by the learner. Would someone care to point out where and how this si done as I am unable to find anything about this beyond the option being set in the backend. Thank you...

  • Customizing the Purchase Screen

    Can we customize the screen to make a credit card payment? If you know how, please let us know.

  • Can my custom domain be a separate top level domain instead of a sub domain?

    Can my custom domain be a separate top level domain instead of a sub domain? For example, my Trainer Central app is part of my Zoho One at abc.com I also own a domain called def.com Instead of mapping to subdomain.abc.com, can I simply map to def.com,

  • Limited Time Access by User

    Is there a way to limit the amount of time an attendee has to view/complete the course without deleting the entire course from the catalog? Examples: Attendee A signs up on date X, they get 30 day access before it times out? Attendee B signs up on date

  • Academy Pages by Course Category

    I'm designing my academy pages.  I see you can make custom/additional pages (in addition to Home, All Courses, My Courses etc.).  I see there's a design element to make a page for "Featured Courses".  I need something similar to that, but based on the

  • Estimated Completion Time

    Does Trainer Central currently display/calculate an estimated completion time for a course? Or is there a way for instructors to post that information on the course catalogue?

  • Editing Registration and Cancellation emails

    Hi, I know there are several emails that can be edited via the email menu however that doesn't appear to list all of them.  In particular I need to edit the below 2 emails: Successful Registration Session Cancellation Is there a way to edit these? Thanks

  • Advanced Reporting Options

    Hello! Currently, my organization is using Trainer Central for customer education. Our customers would like advanced reporting regarding course completion and "active" time within the system. Does TC have these capabilities?

  • Enrollment by email domain address?

    Hello, Does Trainer Central allow administrators to limit who can access their online academy? We are hoping to switch to trainer central and our current system allows us to allow enrollment to users with specific email domains. Can we do this with Trainer

  • Announcements

  • TrainerCentral's October 2023 updates and roadmap

    Hello all! We're thrilled to introduce a host of dynamic enhancements designed to elevate TrainerCentral's capabilities and user-friendliness. Our commitment to delivering a top-notch learning experience remains unwavering, and these improvements are

  • Enable multi-factor authentication to secure your learners' accounts

    Hello everyone, Are you worried about protecting your learners' accounts from identity theft and data loss? Well, we've got you covered! We now provide multi-factor authentication for their accounts. What is multi-factor authentication? A mere password

  • Explore our new TrainerCentral mobile app with enhanced capabilties

    Hello all, We’re excited to announce a new version of the TrainerCentral Learner mobile app. With this app, bridging the gap between you and your learners has never been more effortless. The app is now available for both Android and iPhone users, allowing

  • Highlights of the 2024 Feature Releases

    Hello everyone, Check out the recap of the key feature releases in TrainerCentral during 2024.

  • Restricting the use of public email domains as the primary contact

    Hello all, This is an important announcement regarding the change in the use of primary contact policies. Starting from January 31, 2025, the use of email addresses with public domains—such as Gmail, Yahoo, and Outlook—will be restricted. Only verified